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Onboarding
What Servers Need to Know
Servers Please Read
It is critical that you understand the GoTab guest experience. Know that GoTab works in tandem with the typical dine-in experience.
- Hosts should greet the guest at the door and explain the ordering flow (scan the QR, add products to your cart, create a user - if new, and open a tab or pay)
- Walk the guest through the menu and note favorite products
- Check-in with each guest often
- Increase tips by having more touch points with the guest. Our most successful locations, place a huge emphasis on the human experience of dining. GoTab allows servers to spend more time guiding the guest experience.
STOP and test this QR
*NOTE: The guest must enter a credit card before their order is placed and sent to the kitchen
Creating a New User
Guests will be prompted to enter the phone number and they will be texted a 5-digit code
- From here the guest can open a tab to order and pay
Please click here to view guests' most frequently asked questions