---
title: Event Deposit in TripleSeat
description: "  Step 1: Create Deposit In TripleSeat  Step 2: Pay for Deposit In TripleSeat Manual Deposit Payment  Credit Card Deposit Payment  Syncing Deposits from TripleSeat to GoTab How To Manually Sync Triple"
---

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# Event Deposit in TripleSeat

 

**Step 1: Create Deposit In TripleSeat**

- Begin with your normal event creation flow in TripleSeat, entering all required information for your event.
- Be sure to input the required deposit amount in the deposit field (deposits taken outside of this process will not be pulled into GoTab)

![Screenshot 2024-11-14 115440](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20115440.png?width=579&height=413&name=Screenshot%202024-11-14%20115440.png)

**Step 2: Pay for Deposit In TripleSeat**

**Manual Deposit Payment**

- After you have created your event, it is time to pay for your deposit.
- Click into the “Payments” tab for the event and on the right hand side of the “deposit amount” row, click the wheel and then select “Pay”

![Screenshot 2024-11-14 115905](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20115905.png?width=589&height=411&name=Screenshot%202024-11-14%20115905.png)

- Select the type of payment method for your deposit (e.g. Cash, Card, Check) and make the payment against your deposit.
- The deposit will now show as “paid” under the “payments” tab. Now your deposit will be synced with the GoTab system and you’re ready for your event!

**Credit Card Deposit Payment**

- If you use credit card payments in TripleSeat, send the payment link to the event organizer through your normal communication channel.
- Once the event organizer has submitted credit card payment through TripleSeat, the deposit will be marked as “paid”

![Screenshot 2024-11-14 115957](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20115957.png?width=682&height=482&name=Screenshot%202024-11-14%20115957.png)

**Syncing Deposits from TripleSeat to GoTab**

- In most cases, no action is required from the operator to sync deposits as GoTab automatically syncs deposits every 4 hours.
- If an event is created in TripleSeat and scheduled to occur in less than 4 hours, the operator will need to manually sync your deposits (details below).

**How To Manually Sync TripleSeat Deposits:** 

- Navigate to the[Processors Page](https://manager.gotab.io/manager/processors?pick_loc=1) in your GoTab Manager Dashboard
- Select the “Manage Accounts” under the “Tripleseat Deposit Processor” account
- Click the blue “Sync Tripleseat Deposits” button

![Screenshot 2024-11-14 120049](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20120049.png?width=637&height=444&name=Screenshot%202024-11-14%20120049.png)

**Redeeming Event Deposits from GoTab POS**

**Step 1: Create Event Tab and Pull In Items from BEO**

- From the GoTab POS, open a tab for your event and search for the “TS Event” button
- Select the date range to search for your event, including the name (if necessary)
- Find your event and click on the event card, then click the “select items” button below

**![Screenshot 2024-11-14 120146](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20120146.png?width=611&height=403&name=Screenshot%202024-11-14%20120146.png)**

- A new window will appear with all items listed on the TripleSeat BEO. To add these to your tab, simply click “Select All Items”.

*NOTE: If you do not want to add all items, you can select only the items you want to add by manually clicking only those items.* 

   ![Screenshot 2024-11-14 120227](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20120227.png?width=601&height=433&name=Screenshot%202024-11-14%20120227.png)

- Now each item and their corresponding price will now show on your tab.

![Screenshot 2024-11-14 120308](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20120308.png?width=615&height=425&name=Screenshot%202024-11-14%20120308.png)

*NOTE: From this point, you are able to add any additional items from your product* 

*catalog.* 

**Step 2: Apply TripleSeat Deposit to Event Tab**

- From your tab, select either “Send & Pay” or just “Pay”
- Select the “Event Deposit” tender
- In the new window, type the name of your event and select the corresponding deposit card, then click on the “Pay with \[name of event\]” button at the top.

![Screenshot 2024-11-14 120348](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20120348.png?width=559&height=421&name=Screenshot%202024-11-14%20120348.png)

- Once the deposit has been applied, you will see the deposit amount deducted from your open tab.
- From this point, you can continue adding items to your event tab. When it’s time to close out, simply run the guest’s credit card just like a normal tab.

**![Screenshot 2024-11-14 120438](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-11-14%20120438.png?width=574&height=391&name=Screenshot%202024-11-14%20120438.png)**

 

**Why is there a deposit not syncing with GoTab?**

- One of the two "in-store" payment methods are selected. We cannot pull deposits in paid to these methods so please choose one of the other payment methods listed.

![](https://success.gotab.io/hs-fs/hubfs/image-png-May-19-2025-10-06-06-2917-PM.png?width=688&height=354&name=image-png-May-19-2025-10-06-06-2917-PM.png)

- A deposit is not marked as paid in Tripleseat. Only deposit marked as paid within payments on the event in Tripleseat get synced. ![](https://success.gotab.io/hs-fs/hubfs/image-png-May-19-2025-10-08-26-6625-PM.png?width=688&height=328&name=image-png-May-19-2025-10-08-26-6625-PM.png)
- The event is too far in the future. We default the integration to pulling in events within the next two weeks. This setting can be turned off to pull events from even further in the future at a location's request.
- The event name is too long. This should be relatively brief, rather than potentially a paragraph about the event.

![](https://success.gotab.io/hs-fs/hubfs/image-png-May-19-2025-10-11-57-2420-PM.png?width=688&height=327&name=image-png-May-19-2025-10-11-57-2420-PM.png)

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