In this article we'll cover the different views we provide for a tab in your POS.
Default View
The default view you'll see on a tab in the POS. It simply lists the items in the order they were entered on a tab.
Time View
The time view provides time stamps for each order, with the most recent orders listed first. Within each time stamped order, the items are then listed alphabetically.
Seat View
The seat view provides a breakdown by seat. If no seat was assigned to an item or order, it is assigned to the table.
Note: Seat view only shows if your location utilizes POS Seating. To turn on POS seating, Navigate to Locations Settings--Full Service in your GoTab Manager Dashboard.
Status View
Status view allows you to see whether items have been marked as fulfilled from a KDS. A green check mark by an item notes an item as fulfilled. Utilize the refresh button by Status to update the view.
Below are two potential use-cases for the Status view on a tab.
Scenario 1: A server has a table of six. Four of the guests already have their food but two do not. The server can quickly check on the status of the remaining two orders from their Pocket POS both saving an unnecessary trip to the kitchen to see if the items are ready, as well as to be able to immediately communicate to the guests the their orders are still being prepared.
Scenario 2: You run a setup with multiple vendors. Guests can order Takeout online from multiple different locations on a single tab. When the guest picks up, you have a dedicated section where takeout orders are picked up. To simplify the guest experience, you assemble all of the orders for the guest so they don't have to stop at each vendor for their orders.
How do you know if the orders are ready to save your team unnecessary trips to each vendor to find out of if a guest's order is ready? This is now simple with the Status view on a tab. In the picture above, The Kids Cheeseburger from Burgers Burgers Burgers is complete and all of the other items from Knowledge Base are not yet ready. We saved ourselves an unnecessary trip to Knowledge Base to see if those items are complete.