- GoTab Help Center
- Tips and Tricks
-
Product Catalog
-
Menus
-
Zones
-
Order Rules & Segments
-
Notices
-
Tabs
-
Inventory
-
Links & QRs
-
Reports
-
Pack & Route
-
Location Settings
-
Displays
-
Users
-
Kitchen Display System
-
Concierge System
-
POS
-
Finance & Accounting
-
User Experience
-
Integrations
-
Webinars
-
Case Studies
-
Troubleshooting
-
Tips and Tricks
-
Printer
-
Gift Cards
-
Product Spotlight
-
Internal Set-Up Guides
-
Onboarding
-
Cash Accounts
-
EasyTab
-
Event Deposits
How to handle communication with your customers
Customer picks up order inside.
- The restaurant can set up a custom text message that gets automatically sent to the customer once their order is fulfilled (marked as complete on their GoTab order display system tablet). See below:
-
The restaurant brings food out to the customer.
- We would suggest setting up the order confirmation text to say, "Your order has been confirmed with location_name via GoTab. Please reply to this text message with a description of your car once you have arrived and we will bring your order to you. Link to your receipt: ." Once the customer has replied, their message will chime on their tablet with a new message.