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POS: Pre Auth Name Prompt
A tool to help ensure your tabs are properly named and easily located.
Pre-Auth Name Prompt
This feature allows you to ensure that you always have a valid name associated to a tab. With this feature on, we will autodetect if a card returns an invalid name and will provide a prompt to allow you to manually enter a name on the tab.
Inability to capture names occurs with Apple Pay, tap to pay and prepaid cards .
Navigate to Devices and Printers within your POS settings and toggle on "Prompt name on preauth"
This modal then pops up in the POS letting you know that we were unable to get a name from the card, and you a name can now be manually entered.