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KDS: Takeout
When viewing takeout tickets on the KDS, you may see they have different functionalities.
Takeout tickets will show the time the takeout is scheduled for as well as when the ticket will be interactive.
It is important to note you cannot text a guest from a POS initiated takeout ticket. Even though you input a phone number when starting this order on the POS, our system is unable to send messages to them. The guest will only receive a message once their order is dispatched and complete.