End User Experience: Joining a Segment as a New User

Join a segment, access a coupon, create an account

A segment is a group of customers to which special circumstances may apply. For example, an employee segment may give all users enrolled in a segment 50% off. Alternatively, users in a separate segment may receive a $25 voucher. The following steps explain how a new user will join an existing segment to accept their coupon, discount, voucher, etc. 

1. Scan the segment QR code or click the segment link:

2. If you are not an active GoTab user, the first thing you will see on your screen is a prompt for you to enter your phone number and verify your device.

3. Once you have entered your cell phone number we will send you a 5 digit verification code that you will need to enter to confirm your device is active. 

4. At this point you will be given the option to enter a payment method. Entering a payment method is not mandatory to join the segment, but you will need to enter a payment method before making a purchase.

5. Once you have entered your payment method you will be rerouted to the location home page which will show a message confirming that you have entered the segment. 

5. At this point you are enrolled in the segment. Whatever rules exist on that segment (e.g. 10% off all orders) will apply to you as you continue ordering at that location.

If you have additional questions about creating a segment or discount please reach out to us at support@gotab.io!