NOTE: Accounts can now be viewed in aggregate across multiple locations. If you have access to multiple locations you can select “All Locations” from the dropdown rather than an individual location to view all data.
Accounting data can be viewed in two different ways (detailed below):
1. Accrual basis accounting- Accrual accounting records revenues and expenses when a sales transaction occurs, regardless of whether payment is immediately received. Because this includes cash and not dependent upon payment, this is why your payout total in the accrual section of accounting is highly unlikely to match the actual deposit received.
2. Deposit view- Payouts are recorded under the deposit view.
Click the arrow in the upper right corner of a deposit to view the business day in reference for the deposit.
Note that "Internal" or "External" deposits are not deposits to be expected from the payment processor into your account. Below highlights what we mean. The "external" deposit here is our cash intake for a day so it's external of your actual credit card deposits into your bank account.
If you have any additional questions, please reach out to your account manager.