How To Process A Refund (Article)

Processing a refund is easy and takes little time! Please see the steps below on how to process a refund.


  • From this screen, you can refund your customer by item, tip, or click "Select All" to refund the whole order
  • You can also click "Open Refund" to process a custom amount refund. See below

  • Refund by amount
  • Refund Tax Rate
  • Refund the whole top or their partial tip

Done! 😀