--- title: How to Lookup a Physical Gift Card Balance description: POS Navigate to MORE and click Gift Cards. Manually enter gift card number OR if your device has a camera, click Scan QR to prompt scanning of QR on gift card. If scanning, the camera will activate --- [Skip to content](https://success.gotab.io/knowledge/how-to-find-a-physical-gift-cards-balance#main-content) English Show submenu for translations ![GoTab Logo - White.png\]](https://success.gotab.io/hs-fs/hubfs/GoTab%20Logo%20-%20White.png?height=40&name=GoTab%20Logo%20-%20White.png) Open main navigation Close main navigation - English Show submenu for translations - Go to gotab.io Go to gotab.io Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [GoTab Help Center and Knowledge Base](https://success.gotab.io/knowledge?hsLang=en) 2. [Processors: Cash, Gift Cards & House Accounts](https://success.gotab.io/knowledge/processors-cash-gift-cards-house-accounts?hsLang=en) 3. [Gift Cards](https://success.gotab.io/knowledge/processors-cash-gift-cards-house-accounts?hsLang=en#gift-cards) # How to Lookup a Physical Gift Card Balance **POS** Navigate to MORE and click Gift Cards. ![Screenshot 2024-08-29 094502](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-08-29%20094502.png?width=688&height=351&name=Screenshot%202024-08-29%20094502.png) Manually enter gift card number OR if your device has a camera, click Scan QR to prompt scanning of QR on gift card. ![](https://success.gotab.io/hs-fs/hubfs/image-png-Apr-22-2025-01-26-24-2751-PM.png?width=542&height=468&name=image-png-Apr-22-2025-01-26-24-2751-PM.png) If scanning, the camera will activate (may ask to enable camera access which is required to scan). *Note: In bad lighting situations, try click the flashlight icon. It doesn't turn the flashlight on for the device, but rather lightens the image as much as possible to try for successful scan.* --- ![KB GC Lookup](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/KB%20GC%20Lookup.jpg?width=688&height=667&name=KB%20GC%20Lookup.jpg) -With successful QR Scan or manual entry of card number, the balance is returned.  ![Screenshot 2024-08-29 103458](https://success.gotab.io/hs-fs/hubfs/Knowledge%20Base%20Assets/Screenshot%202024-08-29%20103458.png?width=688&height=550&name=Screenshot%202024-08-29%20103458.png) **Manager Dashboard** Navigate to the [Processors Page](https://manager.gotab.io/manager/processors?pick_loc=1) in the manager dashboard.  Click Manage Accounts on your gift card processor. ![](https://success.gotab.io/hs-fs/hubfs/image-png-Apr-22-2025-01-32-37-0128-PM.png?width=1033&height=597&name=image-png-Apr-22-2025-01-32-37-0128-PM.png) From here, you can search by last four of a gift card with various ways to sort the gift cards in circulation at your location.  ![](https://success.gotab.io/hs-fs/hubfs/image-png-Apr-22-2025-01-33-20-0578-PM.png?width=518&height=596&name=image-png-Apr-22-2025-01-33-20-0578-PM.png) - 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