How to Lookup a Physical Gift Card Balance

POS

Navigate to MORE and click Gift Cards.

Manually enter gift card number OR if your device has a camera, click Scan QR to prompt scanning of QR on gift card.

If scanning, the camera will activate (may ask to enable camera access which is required to scan).

Note: In bad lighting situations, try click the flashlight icon. It doesn't turn the flashlight on for the device, but rather lightens the image as much as possible to try for successful scan.

-With successful QR Scan or manual entry of card number, the balance is returned. 

Manager Dashboard

Navigate to the Processors Page in the manager dashboard. 

Click Manage Accounts on your gift card processor.

From here, you can search by last four of a gift card with various ways to sort the gift cards in circulation at your location.