Discounts: How to Create a Discount

Create a discount for all guests to redeem each time they place an order.

• Click "Order Rules" on the left-hand menu
• Hit the + to create a discount
• Set the "Discount" either on the Entire Order or on a Specific Product

• Name the discount
• Choose if the discount is "Autograt exempt" or "tip exempt" 

• • Autograt exempt: Ensures autograt (created in location settings > service fees) is based on the total before discounts. 
  • Tip exempt: Ensures tip percentages (tip scale set in zones) is based on the total before discounts. 

• To discount the entire order
• Choose if the discount affects a specific product
  • If the discount affects a specific product, add a tag for the product then be sure to tag the product afterwards. 
• Choose the discount amount in % or $ 
• Choose if the discount affects a specific product (This is if multiple products need to be ordered or discounted otherwise choose no) 
• Minimum Subtotal 
• Maximum Discount Value
• Limit the number of times it can be applied
• Decide if the discount can be combined with other order rules
• Choose if it is limited to a specific zone
• Choose if it requires a customer segment

Be sure to toggle the discount on before using. 

Discount Entire Order 

• Step 1 & 2: Name the discount (Snow Day Discount, Spring Time Promo, Fourth of July Promo, Flash Sale, On the House Discount, Takeout Discount) 
• Step 3: Click "Entire Order" 
• Step 4: Set % or $ amount 
• Step 5: Click "No" 
• Step 6: You may choose to set a minimum 
• Step 7: If the discount is % based, you may choose to set a maximum discount value
• Step 8: Click "No" 
• Step 9: Click "No" *unless you have a fee set-up
• Step 10: You may choose to limit the "Discount" to specific zones
• Step 11: Click "No"

Discount a Specific Product 

• Step 1 & 2: Name the discount (Flight Discount, Chocolate Discount, Wine Discount, etc.) 
• Step 3: Click "A Specific Product," type in the name of the discounted product, and quantity
• Step 4: Set % or $ amount 
• Step 5: Click "No" 
• Step 6: You may choose to set a minimum 
• Step 7: Click "No"
• Step 8: You may choose to limit how many times the customer can apply the discount (only set if you choose a  specific quantity in step 3), note do not set a maximum discount value and set this limit
• Step 9: Click "No" *unless you have a fee set-up
• Step 10: You may choose to limit the "Discount" to specific zones
• Step 11: Click "No"

• Lastly, in the product catalog, click on the specific product, and add the same tag used in the order rule - move the product to the top of the menu to highlight it

Note: Our discounts apply based on their ranking. To update a discounts ranking, click the 1>9 option on the top right of your screen and update the ranking.