In this article we're going to cover our new dedicated gift card ordering page, allowing for a more seamless ordering experience for your guests, as well message personalization.
New Gift Card Ordering Page
The new gift card ordering page is a standalone page that you can link to from your website. Currently, the best practice is to create a gift card menu as you would a normal menu, and link directly to that menu from your website. This new page doesn't remove that as an option, but rather creates a simplified dedicated digital gift card ordering experience for your customers.
When a guest clicks on your gift card ordering link from your website, they'll arrive on this page. From here, your customers can then:
- Choose Phone or Email for Digital Gift Card delivery.
- Choose gift card amount.
- Add personalized to/from and message for the recipient.
- Checkout and pay as normal.
Once payment is made in full for the gift card, the recipient will receive their gift card claim email. Once the recipient scans the QR or clicks Claim Gift Card, recipient will be prompted to create a GoTab account via their cell phone number or if they are already logged into a GoTab account, the gift card will automatically be added to their GoTab wallet.
How to Setup Dedicated Gift Card Ordering Page
Navigate to the Processors Page in the manager dashboard--Click pencil icon on your digital/e-gift card processor.
Toggle on the "Use this processor as the default for eCommerce gift card purchases?" setting.
Now that this setting is toggled on, you can copy the address link here and use link this directly on your website for gift card ordering. Now any guests that click this link will be brought to the dedicated gift card ordering page.
FAQs:
Q: Can I have multiple Gift Card E-Commerce Pages?
A: No. We only support one dedicated gift card page per location. If the gift card page settings is toggled on a processor and then attempted on a separate gift card processor, it will toggle the setting off on the original gift card processor, and break the link to the page.
Q: Can I have a Gift Card E-Commerce Page for an Open Gift Card Processor?
A: No. GoTab does not allow for customer facing open products, so you cannot have a dedicated gift card ordering page for open priced gift cards.
If you happen to accidentally toggle this setting on for an open gift card product when you already had it toggled on for standard gift card processor, you will need to go back to the original standard gift card processor and toggle this setting back on.