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Starting a Dine In Order
How to start a dine in order for a guest:
Step 1: Click + Tab
Step 2: Choose the spot the guest is sitting at
Step 3: Add items to the guest's order. You can flip through menus and categories to find items.
Step 4: Send & Pay, Send, or Send & Stay*
Send & Pay
- Easily place an order and pay upfront
- Scenario: a pick-up counter
Send
- Send an open tab order to the kitchen and authorize the guest's card or capture payment later.
Send & Stay
- After sending the first order, the server is immediately prompted to input another order
- Scenario: a server inputs the drink order, and then inputs the food order to pace the order
When the tab is open, you can ask the guest to pay with a physical credit card, authorize their card, or text them their bill to pay on their phone.
*Note: You may also choose to show the Send & Auth button on your POS which would allow your staff to send the order and immediately prompt for the authorization of a card. To enable this for your POS go to More > Settings > Spots & Menus and toggle on "Show Send & Auth Button".