Starting a Dine In Order

How to start a dine in order for a guest:

Step 1: Click + Tab 

Step 2: Choose the spot the guest is sitting at

Step 3: Add items to the guest's order. You can flip through menus and categories to find items.

Step 4: Send & Pay, Send, or Send & Stay*

Send & Pay

  • Easily place an order and pay upfront 
  • Scenario: a pick-up counter

Send

  • Send an open tab order to the kitchen and authorize the guest's card or capture payment later. 

Send & Stay

  • After sending the first order, the server is immediately prompted to input another order
  • Scenario: a server inputs the drink order, and then inputs the food order to pace the order



When the tab is open, you can ask the guest to pay with a physical credit card, authorize their card, or text them their bill to pay on their phone.

 

 

*Note: You may also choose to show the Send & Auth button on your POS which would allow your staff to send the order and immediately prompt for the authorization of a card. To enable this for your POS go to More > Settings > Spots & Menus and toggle on "Show Send & Auth Button".