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Concierge Overview
Basic walkthrough of the concierge display
Feature Definition: The concierge display allows you to easily message your guests and monitor takeout/delivery orders. The concierge display is most useful for operations that rely heavily on two-way text communication (e.g., hotels) and/or operators who are doing self-delivery.
Benefits: The setup of the display provides quick snapshot of outstanding customer messages and provides real-time updates on the status of orders.
The concierge display provides two basic functions:
- Watchtower: Display showing the status and location of all orders.
- Chat: Messaging platform allowing for easy two-way communication between you and your guest.
The concierge display allows you to easily filter by zones or search for specific customer, whether for initiating a message, or just checking the status of an order.
Learn how to set up a new display system here.