Consolidate your DSPs (DoorDash, UberEats etc.)with GoTab's 3rd Party Ordering Integration.
What is the 3rd Party Ordering Integration?
This integration allows you to publish your GoTab menus to your chosen 3rd party delivery partners via an integrated order aggregator.
Enable and Configure GoTab to 3rd Party Aggregator
1. Contact your dedicated GoTab account manager and provide them the email address and phone number you want to use to connect to our 3rd party integration. Your account manager will handle steps 1-8 to ensure your location is properly configured.
Note: We automatically populate the email address and phone number that is connected to your GoTab user profile. These are not the required email address and phone number needed to connect to your 3rd Party Ordering. You may use a different phone and/or email address of your choice.
2. You will then come to multiple screens to connect to GoTab/Your Point of Sale. Click connect on each instance.
3. After connecting GoTab/Point of Sale, you'll be asked to click AUTHORIZE. Click authorize and wait. You will be redirect back to the 3rd Party platform after a few moments.
4. Choose GoTab Location To Connect.
5. All of your enabled menus, their categories and associated products, will now be pulled in.
Notes:
-Tax inclusive products are not currently supported.
-Variable tax rates not supported. One global tax rate is required. Items such as gift cards (0% tax rate) would not be included in the 3rd Party Ordering platform.
-Menu schedules are pulled from your menu schedules set in GoTab. IF no schedule is set in GoTab, you must add menu hours within the 3rd Party Ordering platform in order to publish those menus to UberEats etc.
6. Add Tax Rate within 3rd Party Ordering Platform and Save.
Note: Step 6 is very important. This ensures taxes are charged on takeout and delivery orders.
7. Edit your menus in the 3rd Party Ordering platform to publish to the UberEats, DoorDash etc. Perhaps there are size modifiers you don't want available for delivery or certain items you don't want to sell for takeout.
8. Remove any menus pulled in that will not be offered. Click the gear icon by the menu header and click DELETE on any menus that aren't to be offered.
Connect 3rd Party Aggregator to DSPs
1. Assemble your login information for each delivery partner and click Connect Delivery Partner.
Notes:
-The Adjust price % button allows you to charge more (or less) across the board for that partner.
-Adjustments up or down are also available on a per item basis, as well on the product within each DSP.
2. Once connected, orders for that partner will be begin to flow to the 3rd Party Ordering immediately, with Grubhub as the only exception. Grubhub publishes every Tuesday so once you connect Grubhub, it will not be live until the following Tuesday.
Everything Is Connected. Now What?
Now that everything is connected, your DoorDash, UberEats etc. orders are facilitated through the 3rd Party Ordering platform into GoTab. From GoTab, you can view the orders in your POS and fulfill the orders on your KDS.
You'll see this tabs page with the associated 3rd party zone. Under payments and payment types, they're listed as API_Integration.
Note: Payments and payouts for 3rd party ordering are handled 100% independently of GoTab. 
FAQs
Q: Why was a guest's order rejected?
A: Most commonly, a product is disabled/86d in GoTab and resyncing is not yet complete across all platforms.
Q: I'm having trouble connecting one of my DSPs to the 3rd Party Ordering platform. What do I do?
A: Click here for how-to's for each provider.
Q: How do I edit my menus or hours in the 3rd Party Ordering platform?
A: Click here for additional information on the 3rd Party Ordering menu management, hours managements etc.
Q: Can I add this service automatic service fee on the 3rd Party Order Zone?
A: No you cannot. This will cause us to calculate a higher amount due for the order, which then leads to all orders being rejected.